Frequently Asked Questions
What do you make?
Screen printing, embroidery, DTF transfers, decals & signs, and graphic design — custom apparel and branding for businesses, schools, teams, and creators.
How do I get a price?
Every job is custom, so send your details through our Get a Quote page and we'll price it exactly — garments, design, and quantity all factor in.
Is there a minimum order?
Yes — 12 pieces per design for screen printing.
How much are set-up and artwork?
Set-up is always FREE. Artwork is free when your design is print-ready — if it needs real work, we'll quote that upfront. No surprises.
How long will my order take?
Standard turnaround is about 2 weeks once your artwork is approved.
Do I need a deposit?
Yes — 50% to start your order, balance due at pickup. We take cash, Zelle, and card.
What kind of file do you need for my design?
Vector files are best — AI, EPS, PDF, or SVG. A high-res PNG (300 dpi, transparent background) works too. Only have a JPG or a photo? Send it anyway and we'll tell you what it needs.
Can I bring my own shirts or hats?
Yes — we print and stitch on customer-provided garments too.
Do you deliver or ship?
Both. Free local delivery in Lake Elsinore, and we ship nationwide — shipping is quoted with your order.
Can you rush an order?
Tell us your date and we'll let you know honestly if we can hit it.
Where are you?
32391 Riverside Dr Ste 16, Lake Elsinore, CA 92530 · (951) 704-7055 · creativprintz@gmail.com — hours are on our Contact Us page.